Reserveport for hotels offers solutions that enable hotels to take direct bookings. It is a booking engine through which hotels take bookings straight from their website as well as from their social media channels.
In case a hotel has no website, Reserveport comes with a simplified user-friendly website, integrated with the booking engine. It has a channel manager that enables hotels to sell their inventory globally through various Online Travel Agents such as booking.com, Expedia and Agoda. Hotels can also process virtual cards and accept multiple payment options.
As soon as a hotel signs up, it is able to upload its content including, rates, descriptions as well as the hotel policy. Moreover, the website is customizable fit the brand colours and the general hotel brand layout.
What it means to different users
To the merchant
The merchant captures required guest details,
Shows available rooms and their rates,
Receives payments from customers,
Updates room availability,
Upsells enhancements.
To potential guests
Displays available rooms or units.
Displays the rates, meal plans and room occupancy.
Shows the terms and conditions.
Enables the guest to make payments online.
Payment Links
This is a link provided by the hotel to the client/guest in order for them to make the payment. With Reserveport we have the option of creating single payment links to one client or multiple links for many clients at a go. There is also an option of creating one and sending it directly to the client or to the travel agent.
With Reserveport's booking engine for hotels, merchants can accept multiple payment options both in the local currency and in US Dollars. These include Visa, Mastercard, Mpesa and American Express.
Virtual Card Payments
Under this tab, we have the option of charging the virtual cards that the online travel agents have issued as payment for the guests that book through them. Once the payments are processed, settlements are done within 48 hours. The turnaround time is fast and settlement is effective.
Direct Bookings
The advantages of using Reserveport's booking engine include:
Guests can check the calendar for availability of rooms for the dates they wish to book as updated by the reservations desk.
Real time update of inventory depending of all the bookings made over a certain period.
Ability to keep track of incomplete bookings. As such you can contact the guest pursue a sale.
Support customers real-time and prepare for guests scheduled to arrive at the hotel.
Gives a summary of the search patterns.
Enables hotels to add offline bookings.
Hotels can manage their rates and room information.
Lists other services offered by the hotel apart from accommodation.
The channel manager enables the hotel to manage their room inventory and rates and allocate availability based on preference.
Finally, reports allow hotels to track their booking performance over a certain period of time.
Rooms & Rates
With the Rooms & Rates feature on Reserveport, merchants can showcase their incentives to prospecting clients.
The first tab under this is the rooms. This showcases all the different rooms that are available in the property e.g., family room, double room etc.
Secondly, there is the rates which allows one to create the rates for the different rooms that they have. Enhancements are the extra facilities that are offered to clients such as the spa, nail bar and any others.
Finally, there is the Discounts and special offers tab which contains any discounts that one would want to offer their clients as an incentive e.g., 4 nights for the price of 3.
Channel Manager
This gives a better understanding of the hotel’s functionality. It includes information about the hotel, its location, contacts, the different age groups accepted, contacts of the property administrators and property agents. The channel manager is a software that enables a hotel to sell their inventory anywhere in the world. It helps in putting the property on the global map so as to generate more revenue.
User Guide
This is the final tab that is present on the hotel’s website. It includes all the information about all the tabs present on the website. Information contained here gives one a deeper understanding of the booking engine and how it functions. All the other segments are explained in depth under the user guide tab.
Reserveport for hotels provides the best solutions for hotels to grow their direct bookings.